Customer support (SAV) agent

Cut your support load without losing the human touch.

An AI agent trained on your docs and past tickets deflects repetitive questions, drafts accurate replies and escalates the cases that genuinely need a person.

Free diagnosis + pilot from €490
RAGTicket classificationHuman handoffGDPR

The problem

  • Agents spend most of the day answering the same handful of questions.
  • Response times balloon before peak season and customers churn.
  • Generic bots give wrong answers and damage trust.

What you get

Grounded in your knowledge

Answers come from your docs and tickets (RAG), with citations — not hallucinations.

Classifies & routes

Tags, prioritises and routes every request to the right place automatically.

Human handoff

Hard or sensitive cases escalate to a person with full context attached.

How it works

01

Free 30-min diagnosis

We map your workflow, your tools and what a win looks like — no obligation.

02

Fixed-scope build

I build and configure the system on a fixed scope, price and timeline.

03

Handoff & measure

You get a working system, the integration plan and the metrics that prove it works.

+25% conversion
-30% CAC
€200K+ recovered
€3M+ budget
12+ yrs

Pricing

€3,500–€10,000

Free diagnosis + pilot from €490

FAQ

Will it give wrong answers?

It only answers from your approved content and hands off when unsure — you control the guardrails.

Which channels?

Web chat, email and WhatsApp are the common ones; we scope yours on the call.

Is it GDPR-compliant?

Yes — European hosting and data handling are part of the build.

Handle routine tickets in seconds.

Book a free diagnosis and I'll estimate how much of your support volume is automatable.

Get a free diagnosis

Tell me what's eating your week. I reply within one business day.

or Book a 30-min call